> For the complete documentation index, see [llms.txt](https://docs.flightsim-studio.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flightsim-studio.com/e-jet-series/introduction/faqs.md).

# FAQs

### Can I improve my framerate? <a href="#can-i-improve-my-framerate" id="can-i-improve-my-framerate"></a>

Currently, all screens in the cockpit are rendered individually. This means that the more displays are active, the more has to be calculated. Performance can be increased if screens are switched off (e.g. on the copilot side) by dimming the brightness knobs next to the Primary Flight Display.

You can also lower per-display caps on EFB → Settings → **Aircraft** → **Display Refresh Rate** (PFD, MFD, MCDU, EICAS, IESS, EFB). The maximum follows the MSFS **Glass Cockpit Refresh Rate**.

***

### How can I add weight & fuel? <a href="#how-can-i-add-weight-amp-fuel" id="how-can-i-add-weight-amp-fuel"></a>

Navigate to **Departure** on the [EFB](/e-jet-series/special-features/electronic-flight-bag/flight-management.md). Import SimBrief or enter weights, then **Begin Loading** (Real-time, Instant, or GSX).

Please don't use the in-game weight menu — it conflicts with the custom weight-and-balance logic.

***

### Are there known incompatibilities? <a href="#known-incompatibilities" id="known-incompatibilities"></a>

**Other 3rd party addons**

Unfortunately, some 3rd party addons are not programmed optimally, so that they overwrite certain standard functions or displays in the MSFS and change their behavior, which in turn affects our aircraft. The following errors can occur:

* The DRM popup window does not appear
* The aircraft doesn't appear in the selection menu
* The whole addon crashes

To prevent this, we strongly recommend using an addon linker (e.g. the free [MSFS Addons Linker](https://de.flightsim.to/file/1572/msfs-addons-linker) Tool) to activate only one aircraft addon per session and prevent mutual misbehavior.

The following 3rd party addons have already been identified as problematic by our community, although no guarantee can be given for correctness and completeness.

* RLTS Ultimate Traffic
* [Bishop Rock Lighthouse (Helipad)](https://de.flightsim.to/file/15955/bishop-rock-lighthouse-helipad)
* [BGAA - Aasiaat Greenland](https://de.flightsim.to/file/4467/bgaa-aasiaat-greenland)
* [BGBW Narsarsuaq Greenland](https://de.flightsim.to/file/734/bgbw-narsarsuaq-greenland)
* [BGCO - Nerlerit Greenland](https://de.flightsim.to/file/3614/bgco-nerlerit)
* [BGJN - Ilulissat](https://flightsim.to/file/4833/bgjn-ilulissat)
* [BGKK - Kulusuk Greenland](https://de.flightsim.to/file/3662/bgkk-kulusuk)
* [BGMQ - MANIITSOQ AIRPORT, GREENLAND](https://secure.simmarket.com/pearl-simulations-2-bgmq-maniitsoq-airport-greenland-msfs-\(de_15562\).phtml)
* [BGMQ - Maniitsoq Greenland](https://de.flightsim.to/file/4384/bgmq-maniitsoq-greenland)
* [BGSS - Sisimiut Greenland](https://de.flightsim.to/file/4433/bgss-sisimiut-greenland)
* [BGUQ Qaarsut Greenland](https://de.flightsim.to/file/3856/bguq-qaarsut-airport)
* [BIKF Keflavik Airport](https://orbxdirect.com/product/mkstudios-bikf-msfs)
* [Iqaluit Airport (CYFB) Enhancement for Asobo's CYFB](https://de.flightsim.to/file/57466/iqaluit-airport-cyfb-enhancement-for-asobo-s-cyfb)
* [TL Creation Greenland Enhancement Pack](https://de.flightsim.to/file/45487/tl-creation-greenland-enhancement-pack)
* [CowanSim Bell 222](https://cowansim.com/product/222b-for-msfs/)
* [CowanSim MD 500](https://secure.simmarket.com/cowan-simulation-cowansim-500e-msfs-\(de_17540\).phtml)
* [Carenado PC-12](https://www.carenado.com/sitecarenado/product/pc12-msfs/)
* [Cockspur C510 Mustang](https://cockspur.eu/product/cockspur-c510-mustang)
* [Shift+Z Stats](https://de.flightsim.to/file/16358/shift-z-stats)
* [SimportTeam - Canakkale Airport LTBH](https://flightsim.to/file/9300/simportteam-canakkale-airport-ltbh-turkey)
* [MSFS Map Enhancement](https://de.flightsim.to/file/19345/msfs-2020-google-map-replacement)

If you want to read up the technical problem behind this story, please check out [this article](https://devsupport.flightsimulator.com/t/vfs-we-need-to-find-a-way-to-stop-this-madness/7273).

***

### Autopilot doesn't intercept the ILS properly <a href="#autopilot-doesn-t-intercept-the-ils-properly" id="autopilot-doesn-t-intercept-the-ils-properly"></a>

The custom autopilot and flight director are implemented (including ILS LOC/GS, VNAV, and go-around). Follow the intercept procedure in the [Procedure Guide](/e-jet-series/normal-procedures/procedure-guide.md#approach).

***

### What's the difference between "TO Pitch" and "Trim"?

"TO Pitch" refers to the initial pitch attitude for takeoff, displayed as a magenta bar on the flight director. It's not the same as trim. Setting an takeoff trim incorrectly can make rotation difficult. To find the correct trim value, use the Electronic Flight Bag (EFB) to load flight details and check the manifest tab for the "TRM" value. Confirm this value on the EICAS display. Before takeoff, ensure proper configuration by performing a TO Config check, which verifies flap settings, parking brake, spoilers, and trim within the green band on the EICAS.

***

### FMS is refusing Waypoint/SID/STAR <a href="#fms-is-refusing-waypoint-sid-star" id="fms-is-refusing-waypoint-sid-star"></a>

The aircraft uses a custom FMS (Honeywell-style MCDU), not the default MSFS flight plan. See the [MCDU Guide](/e-jet-series/mcdu-guide/basics.md) for RTE, SID/STAR, and waypoint entry. Navdata must match the cycle in the FMS ([Navdata Updater](/e-jet-series/experimental-version/navdata-updater.md)). Invalid idents still show **NOT IN DATABASE**.

***

### Import Flightplans (i.e. from Simbrief) <a href="#import-flightplans-i-e-from-simbrief" id="import-flightplans-i-e-from-simbrief"></a>

Please follow our Procedure Guide.

***

### PFD/MFD lags <a href="#pfd-mfd-lags" id="pfd-mfd-lags"></a>

Please apply the recommended settings described here.

***

### How to exit keyboard entry in FMS <a href="#how-to-exit-keyboard-entry-in-fms" id="how-to-exit-keyboard-entry-in-fms"></a>

Enable **MCDU Keyboard Entry** on EFB → Settings → **Aircraft**, then **click** the MCDU to capture the keyboard (green scratchpad border). **Tab** releases it. Moving the cursor away is not required.

Shortcuts: [MCDU Basics](/e-jet-series/mcdu-guide/basics.md#keyboard-entry).

***

### Throttle doesn't work <a href="#throttle-doesn-t-work" id="throttle-doesn-t-work"></a>

Please read the throttle calibration section in First Steps.

***

### Reverse without axis <a href="#reverse-without-axis" id="reverse-without-axis"></a>

If you have no axis to assign to throttle reverse mode you have to map your button to TOGGLE THROTTLE REVERSE THRUST. If you then press the button your throttle axis will switch to reverse. If you advance it, reverse thrust will increase. Put it back to idle and then press your button again to leave reverser mode.

Make sure that REV on AXIS is not activated in the EFB throttle configuration.

***

### Where can I download free liveries? <a href="#where-can-i-download-free-liveries" id="where-can-i-download-free-liveries"></a>

There are several liveries at [flightsim.to](https://flightsim.to/c/liveries/flightsim-studio-e-jets-175/) available for free.

***

### Are there custom simbrief profiles available?

Yes, please get them here:

***

### Is there a GSX configuration available? <a href="#is-there-a-gsx-configuration-available" id="is-there-a-gsx-configuration-available"></a>

Yes, head over here:

***

### Is there a paintkit available? <a href="#is-there-a-paintkit-available" id="is-there-a-paintkit-available"></a>

For the E170 and E190/195 we got an official paintkit including layered tifs and a blender 3D file for a quick preview.

[DOWNLOAD E170 PaintKit](https://www.dropbox.com/s/i72swfd7wmoyo0e/PaintKit%20E170%20\(version%200.9.10%2B\).zip?dl=0)

[DOWNLOAD E19X PaintKit](https://www.dropbox.com/scl/fi/kj1bviwgur6lugpjlyg09/PaintKit-E19X.zip?rlkey=8wwt4dandg5gpdszjkcm2wfam\&dl=0)

{% hint style="info" %}
The E175 still uses some kind of legacy object structure which will be changed some day and therefore no official paintkit is available yet.
{% endhint %}